1. About F2 Core

F2 Core is a dealership operations platform for facility, service, environmental, energy, vendor, partner, hardware, and evidence workflows. The Services may help Customers organize assets, tickets, work orders, approvals, vendor activity, facility signals, environmental records, SPCC readiness records, used-oil workflows, labels, QR codes, documents, invoices, credits, dashboards, reports, and related operational evidence.

F2 Core is an operational coordination and recordkeeping platform. It is not a law firm, engineering firm, environmental consultant, professional engineer, tax advisor, accounting firm, emergency response provider, public safety system, or regulatory authority.

2. Order of precedence

If more than one document applies, the following order controls unless a signed written agreement says otherwise:

1. A signed master agreement or negotiated customer agreement.
2. An applicable Order Form, statement of work, partner agreement, hardware purchase agreement, or subscription order.
3. An applicable Data Processing Addendum or data protection schedule.
4. Product-specific terms, support terms, service-level terms, or hardware warranty terms.
5. These Terms.
6. Online documentation, website copy, FAQs, marketing materials, or help-center content.

Marketing pages, sales materials, demos, forecasts, and examples are for explanation only and do not create warranties or guaranteed outcomes unless expressly included in a signed agreement.

3. Business use and eligibility

The Services are designed for business and professional use by dealership groups, fixed operations teams, facilities teams, environmental/EHS teams, finance/AP teams, authorized partners, vendors, installers, service providers, and other approved business users.

You may not use the Services if you are prohibited from doing so by applicable law, sanctions, export restrictions, court order, or contractual restriction. The Services are not directed to children or minors and may not be used by anyone under the age required to form a binding contract in their jurisdiction.

4. Accounts, administrators, and authorized users

Some Services require accounts. Customer is responsible for:

• authorizing users and administrators;
• maintaining accurate account, site, billing, facility, and contact information;
• assigning appropriate roles and permissions;
• protecting credentials, tokens, API keys, and devices;
• promptly disabling access for users who no longer require access;
• all activity under Customer accounts, except to the extent caused by F2 Core’s breach of these Terms.

Customer must notify F2 Core promptly of suspected unauthorized access, credential compromise, security incidents, or misuse affecting the Services.

F2 Core may suspend, restrict, or terminate access where reasonably necessary to protect the Services, prevent misuse, comply with law, enforce contractual obligations, protect other customers or partners, address security risks, or respond to non-payment. Where legally required, F2 Core will provide notice and a statement of reasons.

5. Customer responsibilities

Customer is responsible for its own operations, decisions, personnel, facilities, assets, equipment, workflows, records, approvals, vendors, partners, configurations, notices, permits, inspections, regulatory filings, professional reviews, and compliance obligations.

Customer must use the Services only for lawful business purposes and in accordance with applicable laws, regulations, permits, industry standards, contractual obligations, and professional requirements. Customer is responsible for ensuring that its users, vendors, partners, installers, and service providers comply with these Terms when using the Services on Customer’s behalf.

6. Acceptable use

You may not, and may not permit anyone else to:

• access or use the Services unlawfully, fraudulently, deceptively, or in a way that violates third-party rights;
• upload, transmit, or store illegal, infringing, defamatory, discriminatory, harassing, abusive, unsafe, deceptive, or malicious content;
• use the Services to send spam, phishing messages, malware, harmful code, or unauthorized communications;
• interfere with, disrupt, scan, overload, reverse engineer, bypass, or compromise the Services or related security controls;
• access data, accounts, systems, APIs, devices, or networks without authorization;
• misrepresent identity, authority, affiliation, certifications, partner status, service capabilities, pricing, availability, compliance status, or customer commitments;
• use outputs, dashboards, records, rankings, workflows, or automation in a misleading way or without required human review;
• remove proprietary notices or copy, frame, scrape, or resell the Services except as expressly permitted;
• use the Services to develop or train a competing product or service except to the extent applicable law prohibits such restriction;
• use the Services as the sole control for life-safety, emergency response, hazardous process control, or other safety-critical operations unless a signed agreement expressly authorizes that use and required professional safeguards are in place.

F2 Core may investigate suspected violations and may remove content, disable integrations, restrict features, suspend accounts, notify affected parties, or report unlawful activity where appropriate or required.

7. Customer data and content

"Customer Data" means data, content, records, documents, site information, asset information, facility details, vendor information, messages, photos, files, approvals, ticket data, work-order data, telemetry configurations, labels, QR code data, reports, and other materials submitted to or generated through the Services by or for Customer.

Customer retains ownership of Customer Data. Customer grants F2 Core and its affiliates, service providers, subprocessors, and authorized partners a limited license to host, process, transmit, display, copy, analyze, secure, support, and use Customer Data as needed to provide, maintain, protect, improve, and support the Services; fulfill orders; route workflows; generate reports; coordinate with authorized partners or vendors; comply with law; and enforce agreements.

Customer represents that it has all rights, notices, consents, permissions, and lawful bases required to provide Customer Data to F2 Core and to authorize F2 Core to process Customer Data as described in these Terms and any applicable agreement.

8. Operational, telemetry, and device data

The Services may process operational data, sensor data, device heartbeat data, runtime data, level data, pressure data, current-sensing data, work-order data, vendor data, document data, cost data, and other signal or workflow data ("Operational Data"). Operational Data may be used to provide dashboards, alerts, workflows, analytics, reporting, forecasting, health monitoring, anomaly detection, evidence packets, support, security, and product improvement.

Device readings, alerts, thresholds, forecasts, and workflow triggers depend on installation quality, configuration, calibration, connectivity, site conditions, sensor condition, customer inputs, vendor inputs, power availability, environmental factors, and third-party systems. F2 Core does not guarantee that device readings, alerts, forecasts, or workflows will be uninterrupted, error-free, complete, real-time, or sufficient for regulatory, safety, emergency, or engineering decisions.

Customer remains responsible for physical inspections, calibration, maintenance, professional review, regulatory reporting, spill response, emergency procedures, environmental controls, safety practices, and any required independent verification.

9. Connected products and data-access rights

Where connected products, IoT devices, hardware, or related digital services are supplied or enabled through F2 Core or its authorized partners, Customer may have statutory data-access, portability, interoperability, or switching rights under applicable law, including laws governing connected-product data and data-processing services.

Where such laws apply, F2 Core will make required product data, related service data, documentation, export options, APIs, support processes, or contractual information available through the Services, documentation, an Order Form, a product schedule, a support request, or another reasonable channel. Access may be subject to authentication, security, privacy, confidentiality, trade-secret, safety, intellectual-property, third-party-rights, and anti-abuse safeguards.

Customer must not use connected-product data in a way that violates applicable law, infringes third-party rights, compromises security or safety, misappropriates trade secrets, or exceeds rights granted by contract or law.

10. Privacy and data protection

F2 Core’s Privacy Policy explains how F2 Core collects and uses personal information through websites, forms, portals, and related interactions. If F2 Core processes personal data, personal information, or similar regulated data on Customer’s behalf, the applicable Data Processing Addendum ("DPA") governs that processing where required by law or contract.

For Customer Data containing personal data, Customer is typically the controller, business, or equivalent decision-maker, and F2 Core is typically the processor, service provider, or equivalent service provider, unless a separate agreement or applicable law provides otherwise. Customer is responsible for providing required notices, obtaining required consents, identifying lawful bases, responding to individual rights requests, and complying with employment, workplace monitoring, privacy, biometric, communications, geolocation, consumer protection, and data protection laws that apply to Customer’s use of the Services.

F2 Core will not sell Customer personal information or share Customer personal information for cross-context behavioral advertising where F2 Core acts as Customer’s service provider or processor, except as permitted by applicable law and the applicable agreement. F2 Core will process such information only to provide the Services, support Customer instructions, maintain security, comply with law, and perform other permitted business purposes.

Where required, the DPA will include terms addressing documented instructions, confidentiality, security, subprocessors, assistance with data subject requests, breach support, return or deletion, audit support, and cross-border transfer mechanisms such as standard contractual clauses or other lawful transfer tools.

No provision of these Terms is intended to waive privacy rights that cannot lawfully be waived.

11. Cookies, analytics, and communications

F2 Core websites and Services may use cookies, pixels, tags, local storage, analytics tools, logging, and similar technologies to operate the Services, secure accounts, remember preferences, measure performance, understand product interest, route forms, and improve user experience.

Where required by law, F2 Core will provide cookie notices, consent tools, opt-out mechanisms, or privacy choices. Users may also manage cookies through browser settings. Some features may not function properly if cookies or similar technologies are disabled.

By submitting a form, creating an account, requesting a demo, ordering hardware, applying as a partner, or using the Services, you consent to receive service, transactional, security, administrative, and account communications. Marketing communications may be managed through available unsubscribe or preference tools.

12. Professional advice, environmental compliance, and audit readiness

F2 Core may help organize operational, environmental, inspection, SPCC, used-oil, labeling, document-retention, vendor, invoice, energy, safety, and audit-readiness workflows. The Services may provide templates, labels, state overlays, evidence packets, checklists, reports, summaries, routing suggestions, alerts, and workflow recommendations.

The Services do not replace legal advice, environmental compliance review, engineering analysis, professional engineer certification, tax advice, accounting advice, occupational safety advice, spill-response planning, emergency response, or other professional services. Customer is responsible for obtaining qualified professional review where required or appropriate.

F2 Core does not guarantee compliance, regulatory approval, inspection outcomes, spill prevention, energy savings, cost savings, vendor performance, hardware performance, tax treatment, accounting treatment, or acceptance of any plan, report, label, document, or evidence packet by a regulator, auditor, insurer, customer, partner, or third party.

13. Safety, emergency, and field operations

F2 Core workflows and connected devices may support operational visibility, alerts, pump control, shutoff workflows, monitoring, inspections, and evidence capture. They are not a substitute for physical safeguards, required inspections, emergency procedures, trained personnel, legally required safety systems, or professional judgment.

Customer must maintain all legally required and operationally appropriate procedures, including spill response, lockout/tagout, hazardous material handling, electrical safety, workplace safety, environmental controls, training, signage, manual overrides, inspections, maintenance, and incident reporting.

The Services are not an emergency notification system or emergency response service. Customer must use appropriate emergency services and local response procedures for spills, unsafe conditions, injury, fire, environmental release, equipment failure, or other urgent events.

14. Hardware, installation, commissioning, and warranties

Hardware, connected devices, sensors, controllers, labels, printers, accessories, installation, commissioning, maintenance, and partner services may be quoted, sold, leased, installed, serviced, or fulfilled separately by F2 Core, authorized partners, manufacturers, installers, resellers, or service providers.

Unless expressly stated in a signed agreement, hardware and partner services are subject to the applicable order, warranty, manufacturer documentation, installer terms, partner agreement, return policy, and service scope. Customer is responsible for site readiness, facility validation, permits, electrical and mechanical requirements, network connectivity, environmental conditions, safe access, and accurate site information.

F2 Core is not responsible for third-party hardware, installation, commissioning, maintenance, repair, calibration, or partner services except to the extent F2 Core expressly agrees in a signed order or applicable warranty.

15. Partners, vendors, locator, and marketplace-style workflows

F2 Core may provide partner listings, partner profiles, partner locator features, vendor routing, RFQs, quote workflows, award workflows, service scheduling, invoice workflows, document collection, compliance gates, and partner communications.

Partner listings and routing are provided to help Customers and partners coordinate business activity. F2 Core does not guarantee partner availability, pricing, quality, response time, certifications, licensing, insurance, regulatory status, service outcomes, or customer commitments unless expressly stated in a signed agreement with F2 Core.

Partners and vendors are independent businesses and are responsible for their own services, statements, pricing, quotes, licenses, permits, insurance, personnel, deliverables, legal compliance, and customer obligations. Customer is responsible for evaluating, selecting, contracting with, supervising, and paying partners and vendors unless F2 Core expressly acts as seller of record or contracting party.

Partner ranking and routing transparency

Where the Services display, rank, recommend, or route partner or vendor options, ranking and routing may consider factors such as location, service territory, Customer intent, service category, partner type, capability match, product authorization, installation authorization, certifications, profile completeness, availability, response-time targets, support coverage, compliance status, insurance or documentation status, performance signals, Customer preferences, prior relationship, commercial eligibility, order enablement, language, and operational context.

F2 Core may also use manual review to resolve edge cases, no-result searches, urgent requests, data-quality issues, partner coverage gaps, compliance concerns, or Customer-specific routing requirements. Paid placement, preferred placement, F2-affiliated offerings, or differentiated treatment will be disclosed where required by law.

Partners must keep profile information accurate and must not misrepresent capabilities, coverage, certifications, pricing, availability, or authorization status. F2 Core may remove, restrict, suspend, or correct partner profiles or listings that are inaccurate, misleading, unlawful, unsafe, expired, incomplete, or inconsistent with program requirements.

16. RFQs, quotes, approvals, orders, and invoices

The Services may support requests for quote, multi-vendor RFQs, quote comparison, approval routing, purchase-order references, order requests, invoice intake, credits, and cost-posture reporting. Unless expressly agreed otherwise:

• RFQs and quotes are not binding on F2 Core unless F2 Core is the quoting party and accepts an order in writing.
• Partner or vendor quotes are the responsibility of the applicable partner or vendor.
• Customer approvals, award decisions, purchase orders, invoice approvals, and cost classifications are Customer decisions.
• Purchase order numbers and customer procurement processes do not modify these Terms unless accepted in writing by F2 Core.
• Taxes, duties, shipping, freight, installation, training, deposits, financing, and other charges may be separate.

F2 Core may display cost posture categories such as actual, committed, pending quoted, planned, forecasted, credits, or net cost. These categories are operational tools and not accounting, tax, or financial advice.

17. Integrations and third-party systems

The Services may integrate with third-party systems, APIs, ERPs, maintenance systems, identity providers, analytics tools, communications tools, maps, cloud providers, hardware platforms, sensor systems, payment providers, or partner systems.

Customer authorizes F2 Core to access, transmit, receive, store, and process data from integrated systems as needed to provide the Services. Customer is responsible for permissions, credentials, configuration, API access, third-party contracts, and compliance for systems Customer connects to the Services.

Third-party systems are not controlled by F2 Core. F2 Core is not responsible for third-party availability, data accuracy, changes, security, outages, fees, rate limits, API changes, or acts or omissions. Integrations may be modified, suspended, deprecated, or discontinued if required by security, law, third-party changes, or product needs.

18. Automation, analytics, AI-assisted features, and human oversight

The Services may include automation, rules engines, workflow recommendations, anomaly detection, forecasting, summaries, data extraction, AI-assisted drafting, ranking, routing, or analytics features. Outputs may be incomplete, inaccurate, outdated, biased, or unsuitable for a particular purpose.

Customer must review outputs before relying on them, especially for legal, environmental, engineering, safety, accounting, financial, employment, procurement, regulatory, or customer-impacting decisions. F2 Core does not authorize use of AI-assisted or automated outputs as the sole basis for decisions that legally require human review, professional judgment, regulatory approval, or customer authorization.

Customer is responsible for configuring automation rules, approval thresholds, notification recipients, vendor routes, labels, reports, and escalation workflows appropriately for its operations.

19. Service availability, support, and changes

F2 Core may update, improve, modify, suspend, remove, or replace features from time to time. F2 Core may perform maintenance, issue security updates, change APIs, modify documentation, and adjust workflows. F2 Core will use commercially reasonable efforts to avoid unnecessary disruption for paid production Services.

Support, uptime commitments, service credits, response times, maintenance windows, and service levels apply only if included in a signed agreement or published support schedule expressly incorporated into Customer’s order.

Beta, pilot, evaluation, preview, proof-of-concept, sandbox, staging, demo, and trial features may be changed or discontinued at any time and are provided without service-level commitments unless expressly stated otherwise.

20. Fees, payment, taxes, and subscriptions

Fees, payment terms, subscription periods, renewal terms, taxes, hardware charges, implementation fees, partner charges, support tiers, and cancellation rights are set out in the applicable Order Form or signed agreement.

Unless a signed agreement states otherwise:

• fees are non-refundable once due;
• Customer must pay undisputed invoices by the stated due date;
• late amounts may result in suspension after notice;
• Customer is responsible for applicable taxes, duties, and similar government charges other than taxes based on F2 Core’s income;
• subscription renewals, cancellation, and non-renewal procedures are governed by the applicable Order Form;
• free, demo, or pilot access may be limited, modified, or terminated at any time.

21. Intellectual property

F2 Core and its licensors own all rights, title, and interest in the Services, software, platform, APIs, workflows, templates, documentation, reports, designs, dashboards, code, models, algorithms, know-how, trade secrets, names, logos, trademarks, and other intellectual property, excluding Customer Data.

Subject to these Terms and any applicable order, F2 Core grants Customer a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Services during the applicable subscription or access period for Customer’s internal business purposes.

Customer may not copy, modify, distribute, sell, lease, sublicense, reverse engineer, decompile, create derivative works from, or otherwise exploit the Services except as expressly permitted by law or written agreement.

Feedback, suggestions, ideas, or recommendations provided to F2 Core may be used by F2 Core without restriction or compensation, provided F2 Core does not disclose Customer Confidential Information in violation of these Terms.

22. Confidentiality

"Confidential Information" means non-public information disclosed by one party to the other that is marked confidential or reasonably should be understood to be confidential, including business plans, pricing, security information, product roadmaps, technical information, customer lists, vendor data, operational records, and non-public platform information.

The receiving party must protect Confidential Information using reasonable safeguards and may use it only to perform or exercise rights under these Terms or an applicable agreement. The receiving party may disclose Confidential Information to personnel, affiliates, service providers, professional advisors, or contractors who need to know it and are bound by confidentiality obligations, or where required by law.

Confidential Information does not include information that is publicly available without breach, already known without restriction, independently developed without use of the disclosing party’s Confidential Information, or rightfully obtained from a third party without confidentiality restrictions.

23. Security

F2 Core uses administrative, technical, and organizational safeguards designed to protect the Services and Customer Data. No system is completely secure. Customer is responsible for its own endpoint security, network security, account controls, identity provider configuration, role assignments, physical device security, backup practices, and user training.

Customer may not conduct penetration testing, vulnerability scanning, load testing, or security assessments against the Services without prior written authorization. Security vulnerabilities should be reported through F2 Core’s designated security or contact channel.

24. Record retention, exports, and deletion

The Services may retain operational timelines, audit logs, documents, evidence, device history, workflow records, support communications, and security logs for the periods stated in the applicable agreement, product documentation, retention settings, or legal requirements.

Upon termination or expiration of paid Services, Customer may request export of available Customer Data during the applicable post-termination export period, if any. F2 Core may delete or de-identify Customer Data after termination according to its retention practices, backup cycles, legal obligations, and applicable agreement.

Some records may be retained where reasonably necessary for legal compliance, dispute resolution, security, fraud prevention, audit logs, billing, tax, backups, or legitimate business records.

25. User content, illegal content, notices, and complaints

If the Services allow users, partners, vendors, or customers to post, submit, upload, or publish content, those users are responsible for that content. F2 Core may remove, restrict, label, disable, suspend, or report content or accounts that F2 Core reasonably believes violate these Terms, program rules, law, third-party rights, safety requirements, or platform integrity.

Where required by applicable law, F2 Core will provide notice, reasons, appeal options, complaint-handling processes, or other procedural rights for moderation, suspension, restriction, or termination decisions.

Reports of illegal content, intellectual-property infringement, impersonation, misleading partner profiles, or other misuse should be submitted through F2 Core’s contact or support channel with enough detail for F2 Core to review the report.

26. Copyright and trademark complaints

If you believe content on the Services infringes your copyright, trademark, or other rights, contact F2 Core with:

• your name and contact information;
• identification of the work or right claimed to be infringed;
• identification of the allegedly infringing content and its location;
• a statement that you have a good-faith belief the use is not authorized;
• a statement that the information you provide is accurate;
• your physical or electronic signature.

F2 Core may remove or disable content and may terminate repeat infringers where appropriate.

27. Compliance with laws; sanctions and export controls

Each party must comply with laws and regulations applicable to its performance under these Terms, including laws relating to privacy, data protection, cybersecurity, anti-corruption, trade controls, sanctions, export controls, anti-money-laundering, labor, employment, environmental compliance, safety, tax, intellectual property, and consumer protection, as applicable.

Customer may not use, export, re-export, transfer, or make available the Services, software, hardware, technical data, or related materials in violation of sanctions, embargoes, restricted-party rules, or export-control laws. Customer represents that it is not located in, organized under the laws of, or ordinarily resident in a sanctioned jurisdiction and is not a restricted party where such status would prohibit use of the Services.

28. Indemnity

Customer will defend, indemnify, and hold harmless F2 Core, its affiliates, and their officers, directors, employees, contractors, and representatives from claims, losses, liabilities, damages, costs, and expenses, including reasonable attorneys’ fees, arising from or related to:

• Customer Data or Customer instructions;
• Customer’s misuse of the Services;
• Customer’s violation of law, these Terms, or third-party rights;
• Customer’s facilities, equipment, operations, vendors, partners, users, or professional decisions;
• Customer’s use of outputs without required review;
• disputes between Customer and its vendors, partners, employees, contractors, customers, or regulators, except to the extent caused by F2 Core’s breach of these Terms.

If a paid Service becomes, or in F2 Core’s opinion is likely to become, subject to a third-party claim that it infringes intellectual-property rights, F2 Core may procure the right to continue providing the Service, modify the Service, replace the Service, or terminate the affected Service and provide any refund required by the applicable agreement. This is F2 Core’s sole liability for intellectual-property infringement claims, except where a signed agreement states otherwise.

29. Disclaimers

To the maximum extent permitted by law, the Services are provided "as is" and "as available." F2 Core disclaims all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, availability, uninterrupted operation, error-free operation, regulatory compliance, energy savings, cost savings, spill prevention, professional acceptance, inspection success, and suitability for Customer’s specific operations.

F2 Core does not warrant that the Services will detect every issue, prevent every failure, stop every unsafe condition, route every task, capture every document, maintain every record, preserve every integration, or produce complete or accurate outputs.

Some jurisdictions do not allow certain disclaimers. In those jurisdictions, disclaimers apply only to the maximum extent permitted by law.

30. Limitation of liability

To the maximum extent permitted by law, F2 Core will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or enhanced damages; lost profits; lost revenue; lost savings; lost business; lost goodwill; business interruption; loss of data; loss of use; cost of substitute services; environmental penalties; regulatory penalties; inspection outcomes; or third-party claims, even if F2 Core has been advised of the possibility of such damages.

To the maximum extent permitted by law, F2 Core’s total liability arising out of or related to the Services or these Terms will not exceed the fees paid by Customer to F2 Core for the affected Services during the twelve months before the event giving rise to the claim. For free, demo, trial, beta, pilot, or website-only use, F2 Core’s total liability will not exceed one hundred U.S. dollars (US $100).

These limitations do not limit liability that cannot legally be limited, and do not limit payment obligations, confidentiality obligations, or other liability categories expressly excluded from limitation in a signed agreement.

31. Termination

Customer may stop using the website at any time. Paid subscriptions, pilots, hardware orders, partner agreements, and professional services may be terminated only as stated in the applicable agreement or Order Form.

F2 Core may suspend or terminate access for material breach, non-payment, security risk, misuse, legal requirement, partner-program violation, or discontinued Services. Upon termination, Customer must stop using the terminated Services, and F2 Core may disable accounts and integrations.

Sections that by their nature should survive termination will survive, including sections on fees owed, Customer Data handling, confidentiality, intellectual property, professional advice, disclaimers, limitations of liability, indemnity, dispute resolution, and compliance.

32. Changes to these Terms

F2 Core may update these Terms from time to time. The updated Terms will be posted with a new "Last updated" date. For material changes affecting paid production Services, F2 Core will provide reasonable notice where required by law or contract.

For business users covered by laws requiring advance notice of standard-term changes, F2 Core will provide at least the legally required notice period unless an exception applies, such as changes required by law, security, fraud prevention, urgent operational need, or a new feature that does not materially reduce rights.

Continued use of the Services after updated Terms become effective means you accept the updated Terms, unless a separate written agreement controls.

33. Regional and legal supplements

34. Governing law and disputes

The governing law and venue stated in an applicable signed agreement or Order Form control. If no signed agreement or Order Form states governing law and venue, these Terms are governed by the laws of the State of Delaware, United States, excluding conflict-of-law rules, and disputes will be brought in the state or federal courts located in Delaware, unless mandatory law requires otherwise.

Before filing a claim, the parties will use good-faith efforts to resolve disputes through business escalation. Either party may seek injunctive or equitable relief for actual or threatened misuse of intellectual property, Confidential Information, security credentials, systems, or data.

35. Miscellaneous

These Terms do not create any partnership, joint venture, employment, franchise, agency, fiduciary, or exclusive relationship between the parties. Customer may not assign these Terms without F2 Core’s consent, except as part of a merger, acquisition, corporate reorganization, or sale of substantially all assets, provided the assignee agrees to be bound by these Terms. F2 Core may assign these Terms to an affiliate or successor.

Neither party is liable for delay or failure caused by events beyond reasonable control, including natural disasters, war, terrorism, labor disputes, internet or utility failures, third-party outages, government actions, supply-chain disruption, epidemics, or other force majeure events.

If any provision is held unenforceable, the remainder will remain in effect. Failure to enforce a provision is not a waiver. Headings are for convenience only. These Terms, together with incorporated documents and applicable written agreements, are the entire agreement for the subject matter they cover.

36. Contact

Questions about these Terms may be routed through the F2 Core contact page or the support channel identified in your agreement, portal, or Order Form.