Vendor accountability, with the receipts.
One vendor view: invoice accuracy, SLA performance, RFQ responsiveness, contract compliance, and risk rating — sourced from real F2 records, not vendor surveys.
Invoice accuracy over time
SLA and RFQ responsiveness
Contract compliance rate
Risk rating and repeat issues
What the scorecard tracks
Each metric on the scorecard rolls up from real F2 operating data — work orders, RFQs, invoices, exceptions, contract terms, pickup records.
Invoice accuracy
Percent of invoices without exceptions over the trailing period, by vendor and category.
SLA performance
Time-to-respond, time-to-arrive, time-to-complete versus contract SLA.
RFQ responsiveness
Quote turnaround, decline rate, and competitiveness on awarded work.
Contract compliance rate
Matched invoice lines compliant with the active contract rate card and surcharge rules.
Repeat issues
Recurring leakage patterns — duplicate invoices, missing credits, surcharge drift — surfaced for vendor coordinator review.
Risk rating
Composite indicator combining accuracy, SLA, compliance, and dispute volume — for renewal and award decisions.
Use scorecards to award and renew.
A vendor scorecard is only useful if it changes a real decision. SpendGuard puts the scorecard exactly where those decisions happen: at award time on an RFQ, and at renewal time on a contract.
No vendor punishment workflow. The point is to make award and renewal conversations fact-based, with evidence both sides can see.
RFQ award decision shows the awarded vendor scorecard
Contract renewal calendar shows the vendor scorecard
Repeat issue alerts surface for vendor coordinator
Quarterly review packets export per vendor
Phase 2+: vendor portal access to specific findings
Vendor Scorecards questions
The scorecard combines invoice accuracy (exception rate over time), SLA performance, RFQ responsiveness, contract compliance rate, and recurring leakage patterns. Each metric is sourced from real F2 records — not survey input.
In Phase 1, scorecards are internal. A vendor portal that allows vendors to respond to specific findings — submit corrected invoices, upload missing documents, dispute exceptions — is on the Phase 2+ roadmap.
Yes. The renewal calendar in Contract Compliance surfaces upcoming contracts with the vendor scorecard alongside, so renewal conversations include real performance evidence.
SpendGuard scope and savings disclaimer
F2 SpendGuard surfaces invoice exceptions, contract compliance signals, and savings opportunities with source-cited evidence. It does not approve invoices, post payments, send vendor disputes, or replace AP / accounting systems — every financial action requires authorized human review. SpendGuard does not promise a fixed savings percentage; savings are tracked across five distinct states (potential, accepted, validated, realized, sustained) and reported separately.
Make vendor decisions on evidence, not history.
See how scorecards roll up from real F2 operating data and feed directly into RFQ award and contract renewal decisions.